Terms of Use

1. DESCRIPTION OF SERVICE AND ACCEPTANCE OF TERMS OF USE

SOUNDSPACE LLC ("Soundspace" or "we" or "us") provides an online subscription service offering, broadly, recording, rehearsal, and meeting bookings (the “Calendar”) and other content (collectively, the "Content"). Our booking service, the Content, and any other features, tools, applications, materials, or other services offered from time to time by Soundspace in connection with its business, however accessed, are referred to collectively as the "Soundspace Services." Certain Soundspace Services are provided to you free-of-charge. There are some other Soundspace Services that, if you are interested in accessing, will require payment by you.

The Content is available for permissible viewing on or through the following (collectively, the "Properties"):

  • The sndspc.com website (the "Soundspace Site");

  • Soundspace's affiliate and distributor websites;

  • Other websites where users or website operators are permitted to embed the Calendar;

  • and Soundspace authorized applications, features, or devices.

To access the Soundspace Services, you must agree to and follow the terms and conditions set forth in these Terms of Use ("Terms of Use" or "Terms"). By visiting, or browsing the Soundspace Site, or using any of the Soundspace Services (including accessing any Content) you agree to these Terms. If you do not agree to these Terms of Use, do not use the Soundspace Services, including our website and user interfaces. Please read them carefully.

If you have any questions or comments about these Terms, please contact us at: team@sndspc.com.

2. CHANGES TO THE TERMS OF USE BY SOUNDSPACE

Soundspace reserves the right, from time to time, with or without notice to you, to change these Terms of Use at our sole and absolute discretion on the Soundspace site at http://www.sndspc.com/terms . The most current version of the Terms of Use will supersede all previous versions.

3. ACCESS AND USE OF THE SOUNDSPACE SERVICES

Age Limitations.

If you are under the age of 18 we ask that you do not register, enter contests, post materials on forums, or make purchases on any Soundspace website without specific parental permission.

Purpose of Use

The primary use of our spaces is designated for activities related to music rehearsal, musical production, and podcasting. Requests for utilization of our spaces outside of this primary scope may be considered on a case-by-case basis and subject to approval by Soundspace.

Soundspace, at its sole discretion, reserves the right to determine if a proposed use aligns with our organization’s mission and intentions. We may engage in negotiation or compromise regarding alternate uses, provided that any agreed alterations will be documented in a separate written agreement and will not constitute a permanent change to this policy.

We reserve the right to terminate any membership or relationship, at any time, if we determine that the member’s use of our spaces does not align with our organization’s mission and intentions. The decision to terminate a membership or relationship will be made at Soundspace’s discretion following a good-faith review of the relevant circumstances.

In case of such termination, the member will be notified in writing. Further details about the termination process, including any applicable notice period and procedures for appealing a termination decision, will be provided in the member’s individual contract or in Soundspace’s membership policies.

This Purpose of Use policy is intended to preserve the spirit and intent of Soundspace and its community, while also providing clarity and structure to our members.

Your License.

Soundspace is pleased to grant you a non-exclusive limited license to use the Soundspace Services, including accessing the Calendar, for personal, non-commercial purposes as set forth in these Terms.

Intellectual Property, Copyright.

You agree that Soundspace owns and retains all rights to the Soundspace Services. You further agree that the Content you access and view as part of the Soundspace Services is owned or controlled by Soundspace and Soundspace’s licensors. The Soundspace Services and the Content are protected by copyright, trademark, and other intellectual property laws.

The Soundspace Services, including all content included on the Soundspace Site as part of the service, including videos you can watch instantly, text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, are the property of Soundspace or its suppliers and are protected by United States and international copyright laws or other intellectual property laws and treaties.

Content shall not be reproduced or used without express written permission from Soundspace or its suppliers. Soundspace reserves the right to terminate your account hereunder if Soundspace, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of videos provided to you by us, the or the copying or other unauthorized use of our proprietary content. 

The use of the Soundspace Services, including the Calendar made available to you by us, is solely for your personal and non-commercial use. Account details such as username and password are strictly personal and may not be shared with anyone.

If Soundspace determines in its sole discretion that you are violating any of these Terms, we may (i) notify you, and (ii) use technical measures to block or restrict your access or use of the Soundspace Services. In either case, you agree to immediately stop accessing or using in any way (or attempting to access or use) the Soundspace Services, and you agree not to circumvent, avoid, or bypass such restrictions, or otherwise restore or attempt to restore such access or use.

Customer Service.

If we can be of help to you, please do not hesitate to contact our customer service department at support@sndspc.com. It would be our pleasure to serve you.

Privacy and Communications Preferences.

Any personally identifying information submitted through the Soundspace Site is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices. By agreeing to these Terms of Use, you are consenting to receive certain communications from us. For example, Soundspace may send you newsletters about new Soundspace features, special offers, promotional announcements, and customer surveys via email or other methods. If you no longer want to receive the newsletters, other promotional announcements, or non-transactional communications, simply unsubscribe from the newsletter.

How Our Service Works.

Soundspace is a company providing access to music rehearsal rooms. We reserve the right in our sole discretion to make changes from time to time and without notice in how we operate our service. Any description of how our service works should not be considered a representation or obligation with respect to how the service will always work. We are constantly making adjustments to our service and often these adjustments are not completely captured within these Terms of Use. 

4. SOUNDSPACE SUBSCRIPTIONS AND BILLING

To purchase payable Soundspace Services, you are expressly agreeing that we are authorized to charge you a variable fee and any applicable taxes through to the credit card or other payment method accepted by Memberspace ("Payment Method") or any other payment methods that you provided during registration.

Soundspace is not responsible for the content or practices of the Memberspace website or your personal bank. Please be careful to read the terms of use and privacy policy of Memberspace before you provide any confidential information or engage in any transactions if you choose this Payment Method.

You can find the specific details regarding your account and subscription at any time by clicking on Your Account. You agree that your account is for individual use only and your account is limited to only one simultaneous stream at a time.

4.1 Recurring Subscriptions

In the case of a Recurring Subscription, a variable subscription fee will be billed on each cycle renewal unless and until you cancel your subscription or the account or service is otherwise suspended or discontinued pursuant to these Terms.

You acknowledge that the amount billed each month or at the anniversary date of your billing cycle may vary due to promotional offers, changes in your subscription plan, and changes in applicable taxes, and you authorize us to charge your Payment Method for the corresponding amounts. If Soundspace changes the subscription fee from time to time, we will give you advance notice of these changes by email. However, we will not be able to notify you of changes in any applicable taxes. 

4.2 Subscription Cancelation

You are free to cancel the auto-renewal option of your Recurring Subscription or Commitment Subscription at any time by clicking on Your Account and following the detailed procedure. 

In the case of a simple Recurring Subscription, the current billing cycle will NOT BE REFUNDED and you will be able to use your Product for the whole duration of this very same billing cycle. The next billing cycles will NOT BE CHARGED AND YOU WILL NO LONGER HAVE ACCESS TO YOUR PRODUCT during the next cycles.

4.3 Subscription Refunds

Payments are non-refundable and THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.

4.4 Credit Card Information.

For security reasons, Soundspace does not store your credit card information. Soundspace uses third-party services in order to store in a secure vault. If you do not notify us of updates to your payment method, to avoid interruption of your service, we may participate in programs supported by your card provider to try to update your payment information in this secure vault and you authorize us to continue billing your account with the updated information that we obtain.

 

5. REFUNDS

Soundspace sells one-time use products such as calendar access or recurring subscriptions.

Payments are nonrefundable and THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY UNUSED BOOKINGS OR PARTIALLY EXPIRED SUBSCRIPTION BILLING CYCLES.

You can get in touch with our customer support at: team@soundspace.co

6. ACCOUNTS AND REGISTRATION

We may from time to time offer various features that require registration or the creation of an account with Soundspace. If at any time you choose to register or create an account with us, the additional terms and conditions set forth below also will apply.

All registration information you submit must be accurate and updated. Please keep your password confidential. You will not have to reveal it to any Soundspace representative. You are responsible for all use on your account, including unauthorized use by any third party, so please be very careful to guard the security of your password. Please notify us at team@soundspace.co as soon as you know of, or suspect any unauthorized use of, your account. Please also make sure to notify us if your registration information changes, in case we need to contact you.

You may terminate your account by notifying us at support@soundspace.co. Please identify your account (username) and provide a valid reply email address in the event we require additional information to terminate your account.

We reserve the right to immediately terminate or restrict your account or your use of the Soundspace Services or access to Content at any time, without notice or liability, if Soundspace determines in its sole discretion that you have breached these Terms of Use, violated any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason. We also reserve the right to terminate your account or your use of the Soundspace Services or access to Content if such use places an undue burden on our networks or servers.

7. COLLECTION AND USE OF PERSONAL INFORMATION

For information about Soundspace policies and practices regarding the collection and use of your personally identifiable information, please read Soundspace’s Privacy Policy. The Privacy Policy is incorporated by reference and made part of these Terms of Use. Thus, by agreeing to these Terms of Use, you agree that your presence on the Soundspace Site and use of the Soundspace Services on any of the Properties are governed by the Soundspace Privacy Policy in effect at the time of your use.

7.1 MEMBER GUIDELINES

Failure to follow guidelines may result in immediate membership suspension or cancellation.

  1. Do not prop open doors.

    1. Make sure all doors remain closed during your visit to ensure the privacy of all members.

  2. Do not plug XLR or ¼” cables into any mixer directly.

    1. Use the floor box instead. Use a DI box before the floor box for instruments.

  3. No more than 4 hours can be reserved on the calendar at a time.

  4. Do not “camp” the calendar.

  5. Share the space! You may make multiple bookings, but please do so within reason. (e.g., don’t make 10 back-to-back bookings)

  6. Wrap it up.

    1. If you use it, put it back neatly or you will be charged a cleaning fee of $40.

  7. Load out.

    1. Leave your session on time and clean up after yourself.

  8. Bring your own Cymbals and Sticks.

  9. Drums are available to all members on a first come first served basis.

  10. No sleeping.

  11. No unattended children.

  12. No weapons allowed.

  13. No smoking.

    1. Smoking will result in exponentially increasing fines for each offense.

    2. Only one (1) warning will be issued.

7.2 TRESPASSING POLICY

Members are only authorized to occupy the spaces designated for their use. Trespassing into any restricted or non-designated areas is strictly prohibited. Any violation of this policy will result in a first-time offense charge of $15, which will increase double with each subsequent infraction. We reserve the right to terminate your membership without notice or refund with continued violation of this policy.

7.3 CAMERA POLICY

There are cameras set in all public and reserved spaces. Soundspace reserves the right to access footage at any time to ensure the safety of its members and spaces. Footage may be used to document evidence of any failures to adhere to Member Guidelines/Polices

8. USER REVIEWS, COMMENTS, AND OTHER MATERIAL

As part of the Soundspace Services, users may have an opportunity to publish, transmit, submit, or otherwise post (collectively, "Post") reviews, comments, or other materials (collectively, "User Material"). In order to keep the Soundspace Services enjoyable for all of our users, you must adhere to the rules below. Please choose carefully the User Material that you Post. Please limit yourself to User Material directly relevant to the Soundspace Services. Moreover, you must not Post User Material that: (i) contains Unsuitable Material; or (ii) improperly claims the identity of another person.

We permit you to post reviews and ratings of content available through the Soundspace Services. We do not regularly review the content posted on the Soundspace Site; however, we reserve the right to reject, remove or edit such content at any time without notice. Reviews should not be posted that contain: harsh, profane, or discriminatory language; illegal, obscene, threatening, defamatory, or otherwise objectionable content; URLs, phone numbers, mailing or e-mail addresses, personal attacks on the content and featuring persons; misleading information regarding the origin of the content; or a discussion of Soundspace policies or services.

9. LINKED DESTINATIONS AND ADVERTISING

Third-Party Destinations.

If we provide links or pointers to other websites or destinations, you should not infer or assume that Soundspace operates, controls, or is otherwise connected with these other websites or destinations. When you click on a link within the Soundspace Services, we will not warn you that you have left the Soundspace Services and are subject to the terms and conditions (including privacy policies) of another website or destination. In some cases, it may be less obvious than others that you have left the Soundspace Services and reached another website or destination. Please be careful to read the terms of use and privacy policy of any other website or destination before you provide any confidential information or engage in any transactions. You should not rely on these Terms to govern your use of another website or destination.

Soundspace is not responsible for the content or practices of any website or destination other than the Soundspace Site, even if it links to the Soundspace Site and even if the website or destination is operated by a company affiliated or otherwise connected with Soundspace. By using the Soundspace Services, you acknowledge and agree that Soundspace is not responsible or liable to you for any content or other materials hosted and served from any website or destination other than the Soundspace Site.

Advertisements.

Soundspace takes no responsibility for advertisements or any third party material Posted on any of the Properties, nor does it take any responsibility for the products or services provided by advertisers. Any dealings you have with advertisers found while using the Soundspace Services are between you and the advertiser, and you agree that Soundspace is not liable for any loss or claim that you may have against an advertiser.

10. TRADEMARKS

Soundspace, the Soundspace logo, www.sndspc.com, and other Soundspace marks, graphics, logos, scripts, and sounds are trademarks of Soundspace. None of the Soundspace trademarks may be copied, downloaded, or otherwise exploited.

11. USE OF INFORMATION SUBMITTED

Soundspace is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (“Feedback”, “Request”, “ Comments”), including responses to questionnaires or through postings to the Soundspace Service, including the Soundspace Site and user interfaces, without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Soundspace Service. Furthermore, by posting any Feedback on our site, submitting Feedback to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.

Please note Soundspace does not accept unsolicited materials or ideas for use or publication and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Soundspace. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Soundspace and its affiliates regarding the use of such materials and ideas, even if the material or an idea is used that is substantially similar to the idea you sent.

12. GUEST POLICY

Members may invite guests to the facility. Guests are not permitted without the accompanying member present. Guests must sign in via the QR code at the entrance. Soundspace retains the right to deny entry. Members are liable for damages caused by their guests.

13. DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND INDEMNITY

WHILE WE DO OUR BEST TO PROVIDE THE OPTIMAL PERFORMANCE OF THE SOUNDSPACE SERVICES, YOU AGREE THAT USE OF THE SOUNDSPACE SERVICES IS AT YOUR OWN RISK. THE SOUNDSPACE SERVICES, INCLUDING THE SOUNDSPACE SITE AND THE OTHER PROPERTIES, THE CONTENT, THE FACILITIES, THE CALENDAR, DOWNLOADABLE FILES, USER MATERIAL, AND ANY OTHER MATERIALS CONTAINED ON OR PROVIDED THROUGH THE PROPERTIES, ARE PROVIDED "AS IS" AND, TO THE FULLEST EXTENT PERMITTED BY LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SOUNDSPACE DOES NOT MAKE ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, COMPLETENESS, AVAILABILITY, SECURITY, COMPATIBILITY OR NONINFRINGEMENT; OR THAT THE SOUNDSPACE SERVICES WILL BE UNINTERRUPTED, FREE OF VIRUSES AND OTHER HARMFUL COMPONENTS, ACCURATE, ERROR-FREE, OR RELIABLE.

IN NO EVENT SHALL SOUNDSPACE OR ITS AFFILIATES, SUCCESSORS, AND ASSIGNS, AND EACH OF THEIR RESPECTIVE INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS (INCLUDING DISTRIBUTORS AND CONTENT LICENSORS) (COLLECTIVELY, THE " SOUNDSPACE PARTIES"), BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING LOSS OF PROFITS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE SOUNDSPACE SERVICES (INCLUDING ANY INFORMATION, PRODUCTS, OR SERVICES ADVERTISED IN, OBTAINED ON, OR PROVIDED THROUGH THE PROPERTIES), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHER THEORY, EVEN IF THE SOUNDSPACE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU TO US, IF ANY, FOR ACCESSING OR PARTICIPATING IN ANY ACTIVITY RELATED TO USE OF THE SOUNDSPACE SERVICE OR $50 (WHICHEVER IS LESS).

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE SOUNDSPACE PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR IN ANY WAY RELATED TO YOUR BREACH OR ALLEGED BREACH OF THESE TERMS OR YOUR USE OF THE SOUNDSPACE SERVICES (INCLUDING YOUR USE OF THE CONTENT). SOUNDSPACE RESERVES THE RIGHT, AT OUR OWN EXPENSE, TO EMPLOY SEPARATE COUNSEL AND ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU.